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Enterprise Strategy Group just completed a report called “2008 IT Service and Infrastructure Management Survey” that had some interesting results - most IT Managers expect to deploy more automation technologies and adopt best practices frameworks in response to the growth of virtualization, service-oriented architecture and Web 2.0 technologies. Of the 602 respondents for the survey, three-quarters agreed with this statement.

Even more interesting was that a majority of the respondents that were considered “highly effective” IT organizations have either deployed IT management workflow automation or are planning to. Those with automated IT asset management tools were seen as “highly effective IT environments.”

Surely, this should mean something. With new technologies like Virtualization, IT asset management is only going to get more complex. Putting automated systems in place and getting your assets in order is vital to having a productive IT environment.

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