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Apps, apps, apps – this is a recent headache for IT asset managers with the advent of the iPhone, Blackberry, Google phone, and many others. Now every developer worth their salt is coming out with an app. This can cause many problems as employees download this and that onto their devices. Licensing issues come into play here as well as ownership – what happens when an employee pays for an app personally – are they entitled to take it with them when they leave? This problem is not going to go away either, it’s only going to get worse. As controls are going to be challenging, the best solution we can offer right now is to be sure to have a strict policy for apps in place. If the employee downloads an app and pays for it, it belongs to the company once they leave; they are personally responsible for user agreements and must take responsibility if these are violated, etc. Make employees sign a contract if you are going to allow them to download apps. You can also restrict apps, pick and choose those that will be beneficial to your business, and implement an approved app list for employees.

This is going to be a learn as you go process as the app world is evolving. Just keep in mind that you need to protect yourself from liabilities at all times. You almost have to be a pessimist and think the worst at times!

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