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Mobile bills, as we all know, can be challenging enough to read, let alone understand. And, we have all had one of those inflated bills that was 10 times more than expected. In the enterprise, these extra costs, multiplied, can be frightening. Be sure, when negotiating with a carrier, that users are given access into their usage, whether it is over the phone or online, and ask employees to monitor for excess fees. In fact, set a limit as to how much overage individual users are allowed, and after that (unless proven necessary), additional usage will be billed back to individual users for persona call. Everyone who has a “work phone” has at some point used it for personal reasons, but we can’t let it get out of control. Another recommendation we can make is to purchase a Telecom Expense Management (TEM) program to review and reconcile your bills. All telecoms bills have errors, and these errors multiplied can add up – FAST. A simple software program can help alleviate this burden and save as much as 20% annually on telecoms bills.

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