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Making mobile assets part of your IT Asset Management (ITAM) program doesn’t have to be a daunting task. Mobile assets should and can be tagged just like any other device. As long as you are keeping track of the EMEI number, make and model of each device and tracking who has it in use, you should be fine. You also have to monitor these closely as employees come and go, to ensure that you aren’t paying for a device and contract for someone that no longer works for you! A regularly scheduled audit of the devices is something we recommend to clients. At least every 6 months.

In addition to tracking mobile devices, it’s vital that you implement a separate set of policies and procedures for mobile users. This should include what actions they need to take if the device is lost or stolen, how they are to use (and not use) the device for work-related purposes only, what can and cannot be downloaded, etc. It’s very important to have this in place to ensure the security of the information kept on these devices.

Adding mobile devices to your ITAM program shouldn’t be a huge project, and it should complement your current method of ITAM, for example, if you are using RFID tags for hardware tracking, RFID tags can be used for mobile devices as well. If you are using a spreadsheet, just add an extra tab for mobile. The key is not to make the process more difficult than your IT department can handle in order to keep everything in line.

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