Many companies – large and small – simply have not invested in quality assurance. The clearest manifestation of this may be information technology.
Smart Business
More than a million enterprises worldwide currently hold ISO 9001: 2000/2008 certificates for quality management systems. The primary reason is no longer an “ISO requirement” on the part of business partners or customers – it’s all about competitiveness, efficiency and profitability. A host of recent studies have revealed significant benefits for organizations certified to ISO 9001 quality assurance standards,* including:
- Superior return on assets.
- Superior overall financial performance.
- Superior operational performance.
- Superior stock market performance.
High Failure Rate
Impressive as the ISO 9001 quality assurance trend may be, there are more than 30 million small businesses in the US alone.** Many companies – large and small – simply have not invested in quality assurance. The clearest manifestation of this may be information technology, the indispensible enabler and differentiator of business and organizational performance – arguably the most important strategic resource within any enterprise.
And yet it would be difficult to find another branch of commerce that experiences – and accepts – such high failure rates. One recent survey of 800 middle and senior IT managers*** found that:
- 62% of IT projects failed to meet their schedules
- 49% of IT projects suffered from budget overruns
- 47% had higher-than-expected maintenance costs
- 41% failed to deliver the expected business value and ROI
Measuring Success
Virtually all of this failure could be eliminated by either ISO 9001 compliance or implementation of an ongoing IT Quality Assurance program that:
- Ensures every product, process and program is aligned with established strategic IT and business objectives
- Every project, initiative and implementation gets it right the first time
- Monitors IT operations and results real time, all the time
Our QA DNA
QA is part of our DNA at Animus Solutions. We simply don’t know any other way of servicing our clients. We routinely help companies achieve ISO 9001: 2000/2008 standards, and follow those standards ourselves.
Nothing, but nothing, is suggested, developed or launched before it passes the Animus A-Plus QA Standard of Excellence, based on the PDCA principles established by W. Edwards Deming, the father of QA and TQM:
- Plan: Establish clear objectives and processes required to deliver desired results
- Do: Implement the process/program specified and developed
- Check: Monitor, evaluate and test results before, during and after implementation
- Act: Apply actions needed for continuous improvement
Animus Solutions understands the urgency of getting optimal value from all of your operations – from sales and marketing to customer service, supply chain, manufacturing and IT. We have the expertise –strategic, tactical, technological, operational, and managerial – to evaluate your quality assurance needs, align them with your business goals, and create measureable solutions that deliver outstanding ROI.
Our QA standards are non-negotiable, but our solutions are customized to fit the particular objectives, situations and nuances of each client to create the best outcomes for your business, your people and your customers.
Brochures
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